Frequently Asked Questions

Your Margery & Co. experience should be effortless. Find quick answers on sizing, shipping, returns, and more.

We ship all orders across the United Kingdom with complimentary tracked delivery.

Orders are carefully processed within 1 to 3 business days before dispatch.

Our primary delivery partners are Royal Mail and other trusted UK courier services. In rare cases of high demand or external delays, delivery times may take slightly longer than usual. When necessary, we may also work with alternative reputable carriers to ensure your order arrives safely.

Your new favourite pieces are on their way quickly, securely and always handled with care by Margery & Co.

We want you to feel confident in every piece you purchase from Margery & Co.

If something isn’t quite right, you may return your item within 30 days of delivery.

We offer a straightforward, hassle-free returns process and a full refund once your return has been received and approved. Our aim is to make your experience simple, fair and worry-free.

Perfect fit is part of feeling confident. Use our size guide to find your ideal match before you order. Still unsure? Our customer care team is happy to help you choose the size that flatters you most.

To preserve the top quality of our garments, we recommend hand washing each piece. This keeps your clothing looking like new and lets you enjoy the luxury fabrics for longer.

Our average delivery time is 7–15 business days. To minimise our environmental impact, we bundle orders before dispatch. You’ll receive an email as soon as your order is on its way.

You’ll receive a shipping confirmation with a tracking number once your order has been dispatched.Which you can use on our Track my order page.
If you haven’t received it, contact us and we’ll help you track it down.

We accept major credit/debit cards (Visa, MasterCard, AMEX), and other secure payment options shown at checkout.

Simply email support@margeryandco.com with your order number, and our customer care team will guide you through the returns process and provide the appropriate return address.

For hygiene reasons, the following items are non-returnable:
– Underwear, bras, swimwear
– Earrings and personalised jewellery
– Cosmetics and makeup
– Items marked as sale