Privacy Policy

MARGERY & CO. LONDON

Last updated: 23 December 2025

This Privacy Policy explains how Margery & Co. London (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit or make a purchase from www.margeryandco.com (the “Website”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our business practices.
When we do, we will revise the “Last updated” date above. Where required by law, we will notify you of material changes.

Continued use of our Services after changes are made constitutes acceptance of the updated policy.

2. DATA CONTROLLER & CONTACT DETAILS

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Margery & Co. London is the data controller responsible for your personal data.

Controller:
Margery & Co. London

📧 Email: support@margeryandco.com
🌐 Website: www.margeryandco.com

3. LEGAL BASES FOR PROCESSING

We process your personal data only where permitted by law. The legal bases we rely on include:

  • Contractual necessity – to process and deliver your orders

  • Legitimate interests – to operate, improve and secure our business and website

  • Legal obligations – to comply with accounting, tax or regulatory requirements

  • Consent – where required, for example for marketing communications

4. PERSONAL DATA WE COLLECT

a) Information You Provide to Us

  • Full name

  • Billing and delivery address

  • Email address and telephone number

  • Order details and purchase history

  • Payment information (processed securely by third-party payment providers)

  • Customer service correspondence

b) Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

c) Information from Third Parties

  • eCommerce and hosting platforms (e.g. Shopify)

  • Payment providers (e.g. PayPal, Stripe)

  • Analytics and marketing providers

5. HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

  • Process and deliver orders

  • Provide customer service and support

  • Communicate about your purchases

  • Improve and optimise our website and Services

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory obligations

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse website traffic and performance

  • Improve user experience

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.

7. SHARING YOUR PERSONAL DATA

We may share your personal data with trusted third parties, including:

  • Payment processors and financial institutions

  • Delivery and logistics partners

  • IT, hosting and technical service providers

  • Marketing and analytics providers (where consent is required and given)

  • Legal or regulatory authorities where required by law

We do not sell your personal data.

8. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and processed outside the United Kingdom, including in countries where our service providers or fulfilment partners are located (such as Asia).

Where international transfers occur, we ensure appropriate safeguards are in place, including contractual protections, to comply with UK GDPR requirements.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL/TLS encryption

  • Restricted access to personal data

  • Secure payment processing

  • Ongoing security monitoring

While we take reasonable steps to protect your data, no method of transmission or storage is completely secure.

10. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfil the purposes set out in this Privacy Policy

  • Comply with legal, tax and accounting obligations

  • Resolve disputes and enforce agreements

11. YOUR DATA PROTECTION RIGHTS (UK)

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data (where applicable)

  • Object to or restrict certain processing

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
📧 support@margeryandco.com

12. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

13. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. AUTOMATED DECISION-MAKING

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

15. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact:

📧 support@margeryandco.com
🌐 www.margeryandco.com